I'm UX Researcher Roscoe Harris III

I help companies stay ahead of the curve in the digital age by informing product strategy and improving accessibility for all users.

My Motivations

My mission is to positively impact as many people as I can.

Equality
  • Social Equality: I strive to champion inclusivity and promote understanding across diverse communities, working to dismantle anti-Black and anti-Femme biases in our society.
  • Economic Equality: I aim to contribute to initiatives that close the racial wealth gap, fostering economic empowerment and ensuring equal opportunities for all.
  • Educational Equality: I am dedicated to advocating for equitable access to quality education, focusing on providing resources and support to low-income and communities of color.
  • Healthcare Equality: I am committed to improving healthcare outcomes for racial minority communities, addressing disparities and promoting accessible, high-quality care for all.
Sustainable/Accessible Design
  • I am committed to leveraging my skillset to impact as many lives as possible through sustainable and accessible design. Recognizing the lack of industry standards to combat global climate change, I advocate for the adoption of environmentally-conscious practices and design principles. I am passionate about addressing the disproportionate risks faced by communities of color and low-income communities resulting from unsustainable practices. By championing sustainable and accessible design, I strive to create a more equitable and environmentally responsible world.
 

UX Research Methods

Empathizing with users through diverse research methods.

Usability Testing

I conduct user-centered and empathetic usability testing to drive impactful product improvements and increase user satisfaction. I know how to analyze data and synthesize results into actionable recommendations which drive business outcomes

Click Testing

I use data-driven and user-centered click testing to drive impactful website and application improvements, increase user engagement, and drive business outcomes. My experience includes using UserZoom to synthesize results into actionable recommendations.

User Surveys

I use user surveys to gather valuable insights and inform product design decisions. With expertise in questionnaire design and data analysis, I craft questions that get to the heart of user needs. I synthesize data from the survey results to drive product improvements and increase customer satisfaction.

Think Aloud Testing

My foundation in think-aloud testing uncovers user pain points, mental models, and opportunities for improvement. I have a natural ability to put participants at ease and a strong attention to detail, which enables me to synthesize complex data into actionable insights.

A/B Testing

I use data-driven A/B testing to optimize product features, improve conversion rates, and increase customer satisfaction. With a proven track record, I design tests that produce actionable insights using statistically robust methods.

Workshopping

I lead workshops and facilitate design thinking exercises with cross-functional teams. My user-centered approach ensures all voices are heard and grounded in empathy. The interactive and engaging workshops result in a deeper understanding of customer needs, driving the success of your next big project.

Work Experience

A quick summary of my most relevant work experience.

UX Researcher/Designer at Charles Schwab
2021-Present

I specialize in using a range of research methodologies to uncover valuable insights and inform design decisions that improve the user experience and drive business outcomes.

Web Designer/Developer
Summer 2020

Designed and created a design guide (productdesign.green) based on Life Cycle Assessments (LCA) to aid industry in making more sustainable products.

Software Engineering Intern at Deed
Summer 2018

I managed software development with GitHub and Trello. I applied design thinking principles with the CTO to create user-centered software, and co-developed a website and mobile app using HTML, CSS, React Native, and Node.js. This experience helped me gain technical skills and work collaboratively on impactful solutions.

Student Staff Coordinator at Stanford's Mind Over Money
2020-2021

Lead and contributed to a variety of student-focused efforts in Stanford’s Mind Over Money financial wellness program, particularly by heightening students’ awareness and increasing the effectiveness of its programming on campus.

Engineering Intern at Abbott Laboratories
Summer 2016/17

Worked in Abbott’s Diagnostics Division where they primarily design and build medical device instruments for blood analysis. I was tasked with making their manufacturing process more efficient and I cut the time to build an instrument by 1 hour.

Stay In Touch

Email: roscoeharr@gmail.com